Shipping policy

Shipping Policy – Trotty

At Trotty, we work hard to ensure your order arrives safely and as quickly as possible. Below you can find our shipping and processing information.

Order Processing Time

All orders are processed within 1–3 business days after the order is confirmed.

During periods of high demand, holidays, or promotional events, processing times may be slightly extended.

Shipping Time

Once your order has been processed, the estimated delivery time is 8–10 business days depending on the destination and shipping carrier.

Please note that shipping times are estimates and may be affected by external factors such as:

  • Shipping carrier delays

  • Weather conditions

  • Customs clearance

  • High seasonal demand

Order Tracking

Once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your shipment at any time.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. Trotty is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us and we will do our best to assist you.

Contact Information

If you have any questions regarding your order or shipping policy, please contact us at:

Email: supportrotty@gmail.com

Thank you for shopping with Trotty.