Shipping policy
Shipping Policy – Trotty
At Trotty, we work hard to ensure your order arrives safely and as quickly as possible. Below you can find our shipping and processing information.
Order Processing Time
All orders are processed within 1–3 business days after the order is confirmed.
During periods of high demand, holidays, or promotional events, processing times may be slightly extended.
Shipping Time
Once your order has been processed, the estimated delivery time is 8–10 business days depending on the destination and shipping carrier.
Please note that shipping times are estimates and may be affected by external factors such as:
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Shipping carrier delays
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Weather conditions
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Customs clearance
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High seasonal demand
Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your shipment at any time.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout. Trotty is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us and we will do our best to assist you.
Contact Information
If you have any questions regarding your order or shipping policy, please contact us at:
Email: supportrotty@gmail.com
Thank you for shopping with Trotty.